Terms & Conditions

Payment Terms

All payments are required in advance for custom made bats and for online purchases.

Warranties

Receipts must be provided for all warranty claims.

Indoor Cricket Bat Warranty Terms

SCC is proud to supply light weight, poplar willow specialised indoor cricket bats. Your bat is rolled, pressed and ready-to-play. Your bat will incur indentations from the seam from the ball. In time these marks will flatten out. SCC offer a 6 month warranty on the blade and handle (not the toe) under normal use. However we work with any customer to ensure customer satisfaction and concerns are addressed and recorded if any.

Conditions of Warranty

This is a specialised indoor cricket bat and is not warranted for outdoor cricket use of any kind.

Damage to bats is normal and repairs can be done whether under warranty or not. Repair work will be charged to the customer on a case by case basis for damage caused by the following -

  1. Bowling machines – the balls used in these machines can readily damage bats and break handles even at moderate speed due to the hardness of the ball.
  2. Yorker damage and/or jamming down on a ball with force causing damage to the toe as well as crack the handle.
  3. Mistimed shots – leading edges etc can cause damage. Referring to Australian Consumer Law this is ‘abnormal use’. The guarantee of acceptable quality does not apply when the consumer uses the goods in an abnormal manner. Goods are not expected to be indestructible
  4. Water damage – where the toe of the bat swells up
  5. Multiple player use – if many players use the one bat it could have 3-4 seasons use in one and age and damage more than usual.
  6. Grip deterioration
  7. Extratec deterioration

Outdoor Cricket Bat Warranty Terms

SCC is proud to supply English willow cricket bats. Your bat is knocked in and rolled. I suggest that further knocking in with old leather balls i.e short catches or throw downs in the nets is required. Remember the longer you let your new bat mature before match play the longer it will last.

SCC offers a 1 season warranty on the handle under normal use. However we work with any customer to ensure customer satisfaction and concerns are addressed and recorded if any.

Conditions of Warranty

Damage to bats is normal and repairs can be done whether under warranty or not. Repair work will be charged to the customer on a case by case basis for damage caused by the following –

  1. Bowling machines – the balls used in these machines can readily damage bats and break handles even at moderate speed due to the hardness of the ball. There is no definite time that a Cricket Bat will last. The bat will deteriorate with use and against bowling machine balls.
  2. Yorker damage and/or jamming down on a ball with force causing damage to the toe as well as crack the handle.
  3. Mistimed shots – leading edges, etc, can cause damage. Referring to Australian Consumer Law this is ‘abnormal use’. The guarantee of acceptable quality does not apply when the consumer uses the goods in an abnormal manner. Goods are not expected to be indestructible
  4. Water damage – where the toe of the bat swells up.
  5. Multiple player use – if many players use the one bat it could have 3-4 seasons use in one and age and damage more than usual.
  6. Grip deterioration.
  7. Extratec deterioration.

Pads/Gloves Warranty Terms

Scuff marks and general wear and tear will not be warranted regardless of the age of the gear once product has left the store. Gear can be repaired by manufacturer if repairs are advised. Replacement will only be offered if determined by SCC and manufacturer if its at no fault of the customer.